Chalet Village

Chalet Village Properties: Gatlinburg, TN Kid Friendly Vacations & Cabin Rentals

Welcome to Chalet Village Properties, offering kid friendly vacations and cabin rentals in Gatlinburg, Tennessee. For more than 40 years, we have offered some of the greatest cabins for rent in Gatlinburg, TN. When planning your vacation, there are many factors to take into consideration such as availability and weather. Chalet Village aims to provide you the tools you need to make your decision an easy one. Click on any of the icons to the right of this page for more information on area maps, calendars, travel insurance information and weather reports. We hope you find our planning tools useful and we look forward to having you at Chalet Village Properties! Please note that four wheel drive vehicles or tire chains are required during the winter months.

Snow is unpredictable. The best chance for snow is December until mid-February. If you are lucky enough to see snow, be prepared for it. Snow removal is usually prompt on the main Ski Mountain Road, but can take a few days on the side roads, so be ready! Please be advised that Chalet Village Properties is not responsible for the roads through and around Chalet Village. The city of Sevierville and the County are responsible for Ski Mtn Road, Wiley Oakley Drive, Cliff Branch and any side roads that are connected. These municipalities will do the best job they can depending upon the level of snow and equipment at their disposal. The driveways or parking lots of each individual cabin or chalet are private property which restricts Chalet Village Properties from scraping due to threat of damage to the property.**Please click on the weather icon under Planning Tools, watch the weather channel or visit for the latest conditions. The zip code for Gatlinburg is 37738.

Where is the office and what are the hours

1441 Wiley Oakley Dr. Gatlinburg, TN 37738 Once in Gatlinburg, go all the way through downtown to traffic light #10 (there is a Marathon station on the right corner). Turn right onto Ski Mountain Road and follow 1.5 miles up the mountain and turn right to Wiley Oakley Dr. our office will be on the right. ** Helpful Hint ** Please do not rely on your GPS, Mapquest or Google for directions. Their accuracy is not 100%.

Our hours are as follows:
8AM to 6PM Saturday to Wednesday
8AM to 7PM Thursday
8AM to 8PM Friday
Office will be closed Christmas Day. This means no check ins or check outs on this day.

How do I get to Gatlinburg from the interstate?

On I-40 take exit 407 (Gatlinburg, Pigeon Forge, Sevierville, turn right off of the exit ramp and follow this road (Highway 66) approximately 9 miles to Sevierville. In Sevierville, the first large intersection meets Highway 441. Go straight through onto Highway 441 South (you will pass K-Mart on the right). Continue 13 miles on Highway 441 South through Pigeon Forge and into Gatlinburg.

Check in/Check out and late arrival

Check in time is after 3 pm . The office is open until 7 pm Mon. – Thur., 9 pm on Fri. and 6 pm Sat-Sun all times Eastern. For late arrivals call the office (1-800-262-7684) before 5pm Eastern and you will be given instructions. Check out time is before 11 am. Late check in is only available on reservations paid in full.

Where is the closest airport?

Gatlinburg is served by McGhee-Tyson Airport (TYS) in Alcoa, Tennessee. It is about 40 miles from Gatlinburg and we recommend renting a car rather than taking a taxi (you will need the car to get up and down the mountain while here). Most major car rentals are located inside the airport terminal.

To get to Chalet Village from the airport

Turn left on Highway 129 toward Knoxville. Follow 2.5 miles to Hwy 168 (John Sevier Highway). Follow John Sevier Highway 7.2 miles to Highway 441 (Chapman Highway). Turn right onto Chapman Highway and follow 19 miles to Sevierville. Turn right at the second traffic light in Sevierville (signs will point you toward Gatlinburg). Follow 13 miles to Gatlinburg.

Is there fishing close by?

None of the small streams on Ski Mountain are large enough to support fish, but there is great trout fishing in downtown Gatlinburg. As a matter of fact, Gatlinburg has a trout rearing program in a local facility and the streams are stocked every Thursday (no fishing on Thursday). Certain state and local regulations apply so check with our Chamber of Commerce for specifics. You can obtain a trout fishing brochure that explains all the details by calling City Hall at 865-436-1400.

Is firewood provided?

Firewood is provided at your chalet October through February however we do not provide kindling. Gas fireplaces are turned on October through February.

What do we need to bring?

All food and condiments (including salt & pepper); plastic wrap, foil, etc.; hair dryer, infant high chair, safety gates, portable crib; laundry supplies if your unit has a washer/dryer; beach towels for the pool, in season.

Wedding Information

Our handy online reservation feature can help you find just the right cabin or chalet for your romantic weekend, family vacation, reunion or corporate retreat. Just enter the dates of your trip and the number of bedrooms you will need.